When Disaster Strikes Your Customer, Are You Service Ready?It seems as if the last few years have seen an increasing prevalence of natural disasters in the U.S., be it the Colorado floods, Oklahoma tornados and wildfires which seem to regularly plague the western states. The obvious human tragedy toll has been enormous, physically and emotionally. Less obvious, but still potentially devastating to many, are the short-term consequences of any such disaster that can impact even those far removed in proximity from harmâs way. When daily life as we know it is turned upside down, is your business âcustomer service readyâ to help?
Now through December 31, 2018, the NCSA will be accepting online nominations for 2019 NCSA Service All-Stars in three categories.
There are two Team and Organization Awards as follows:
Individual of the Year
Presented to the individual who best exemplifies putting the customer first.
Team of the Year
Presented to the group or team that, through their collective actions, lives service excellence on a daily basis.
Organization of the Year
Presented to the business that consistently maintains a focused culture of service excellence.
Both NCSA Member Organizations and their employees, as well as non-members, are eligible to make nominations and to win awards. An individual, a team or an organization may be nominated for serving internal or external customers.